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Refunds Policy

How We Process Refunds

Introduction

Welcome to the SoPrecious Lifestyle website, where you can shop with confidence and security. We have a simple returns policy: if you are dissatisfied with your purchase for any reason, simply return the item to us in its original condition within 7 days of receipt. We only proccess refunds for items that haven't being used within a 5 working days window.

We only process refunds for items that haven't being used within a 7 days window.

We only process refunds for items that haven't being used within a 7 days window. If you have received the product and it has been more than 7 days, we will not process your refund until you have returned the item to us.

We do not refund products that have been damaged or used by you in any way.

Returns are accepted if you paid for the item via our website or via any of our social media handles such as Instagram, Facebook, Twitter, and Pinterest.

Returns are accepted if you paid for the item via our website or via any of our social media handles such as Instagram, Facebook, Twitter, and Pinterest.

If your order has been delivered to you by us in person then we will accept returns within 7 days of receiving it.

Returns must be unused and returned in original packaging with all documentation.

Items will only be accepted for return if they have not been worn before or used in any way. We do not accept items back that have been washed or worn even if they are unworn otherwise return cost may be deducted from your refund amount at management’s discretion

If you are dissatisfied with your purchase for any reason, simply return the item to us in its original condition within 5-7 working days of receipt.

If you are dissatisfied with your purchase for any reason, simply return the item to us in its original condition within 5 working days of receipt.

If you are returning an item because of a change of mind or other reasons which are not related to a defect, please note that we do not offer refunds for returns made for this reason. We will be happy to exchange the item for another product if it is available but we ask that you pay for any shipping charges associated with making a new shipment and handling costs as well as paying any customs charges that may apply if required when importing into your country.

Returned items should be unused and must be returned in original packaging with any enclosed documentation.

Returned items should be unused and must be returned in original packaging with any enclosed documentation.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the item is being exchanged for another size or product or because of an error on our behalf, e.g., an incorrect item sent or damaged goods received

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Our refund policy is very transparent and we also deliver nationwide!

We also deliver nationwide. Our refund policy is very transparent and we accept returns within 5 working days of receipt. Refunds will be processed once the item has been received and inspected for damage. If something is damaged during transit, we'll fix it to ensure that your customer experience is not compromised by this.

Returns of unused items must be returned in their original packaging with all enclosed documentation, including the original invoice. This should be sent back to us in its original packaging along with a copy of your invoice – if possible, please also include a note with your contact details so we can process your return quickly!

Conclusion

We hope that our refund policy clarifies any questions you may have. If you have any further questions then please feel free to contact us by emailing or calling our Customer Service Team via Info@soprecious.ng

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